Call - 0870 3833333

About NSNO

Committed to ensuring that no individual arriving on the streets will sleep out for a second night.

No Second Night Out (NSNO) was launched on 1 April 2011 as a pilot project aimed at ensuring those who find themselves sleeping rough in central London for the first time need not spend a second night on the streets.

In 2018-19 there were 8,855 people seen sleeping rough in London. Of these, 5,529 people slept rough for the first time in 2018-19. Our aim is to ensure there is a rapid response to new rough sleepers, and that they are provided an offer that means they do not have to sleep out for a second night. Other projects exist to support those already rough sleeping and living on the streets.

The Mayor of London has committed to end rough sleeping in London. To deliver this commitment he established the London Delivery Board (LDB) – a partnership body chaired by the Mayor’s Housing Advisor that brings together central London boroughs, government departments, the voluntary sector and key stakeholders. The outcome the LDB is seeking to deliver is that no one will live on the streets of London and no individual arriving on the streets will sleep out for a second night.

To achieve an end to rough sleeping the LDB has already put in place a range of approaches for those who have spent longest on the streets and those who repeatedly return to the streets. It has also delivered targeted approaches for non-UK rough sleepers.


No Second Night Out began as a pilot project on the 1st April 2011 and operated across ten central boroughs represented on the LDB. From 1st June 2012 it rolled out to all London boroughs.



From 1 October 2013 three Assessment Hubs opened round the clock, seven days a week.

We offer people help so that they do not need to return to the streets; for many this will be returning to their home area, reconnecting with family and support networks.

If you are concerned about someone you have seen sleeping rough, please alert StreetLink via their website 

We believe that sleeping rough is a concern for us all and there should be no need for it in the capital in the 21st century.